Delivery Policy


All orders are shipped within 5 - 10 working days as some products are freshly prepared to order. Our office hours are Monday - Friday 8am - 5pm.


We use the following carriers to deliver our orders:

Royal Mail
Parcel Force



For shipping outside UK mainland please contact us on

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class mail will not have tracking numbers.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock.We will not replace any part of your order by another item if it is not in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

Alcohol Delivery Service

Whenever alcohol is delivered to the purchaser, it only will be delivered to a residential address or business address. The reciver of the alcohol must be able to prove to the person delivering the alcohol they are resident or employee at the premises and must be inside the building or at the doorway of the business, house or flat. Alcohol will not be delivered to a person who is in a public place. All persons delivering alcohol must be aged 18 or over. Our delivery services are instructed that alcohol should only be delivered to the person being named on the pay pal account, debit or credit card.Upon arrival at the premises if the person named on the pay pal account or credit/debit card appears to be under the age of 25, they shall be required to show an approved form of identification prior to the alcohol being handed over. Failure to show the required ID will result in the non delivery of the alcohol and a refund in respect of that part of the order which relates to alcohol only subjet to a minimum of 10 pound administration fee. Our delivery services only accept prove of ID by passport, driving licence with photograph or card with the "pass" hologram embossed on it.